Features that help Product teams act on feedback

Sharing a curated selection of reviews, social commentary, user generated content and competitor coverage will help the business develop better products or services.

Key traditional and social coverage

Show the flavour of feedback by highlighting the most pertinent, impactful coverage across any channel.

User generated content

Feature videos or other UGC created by fans or influencers.

Insightful quotes

Pull out quotes that best represent the sentiment of the commentary provided.

Relevant metrics

Include charts and graphs that can visualise share of voice, sentiment analysis, complaints and any other insightful data.